klote helpdesk deel 1

Gepubliceerd op 27 juni 2025 om 07:35

Informatie

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You are now chatting with Brian.

Brian

Welcome to Customer Support. I will be with you as soon as I can, as I am assisting multiple customers. In the meantime, please let me know what I can do to help.

You

sure

Brian

How can I help you today?

You

i just joined your site and for some mysterious reasy my paypal payment of 25 euros did not give me credits

Brian

May I please have the email address registered to the account?

You

ok no problem i used idealk after that and again i can not use my credits

peter@superpete.nl

so i paid 50 euros in total

Brian

Unfortunately there is no account associated with that information in our system.

You

??????

my email is peter@superpete.nl

i can give you my password if you want

Brian

To become a member, click the "Join Free" or "Free Account" button at the top of the home page and follow the onscreen instructions. Make sure you are entering all of your information correctly; this includes your name, address and the billing information for your debit, credit or pre-paid card. No other forms of payment are accepted, i.e. online checking.

You

i did

i am looking at beasutifull girls oh yweah baby

but i would like to chat with them too

Brian

Can I please get the nickname that you use on the website?

You

superpete

Je rekeninggegevens konden niet worden geverifieerd We konden je kaartgegevens niet verwerken. Probeer het opnieuw of neem contact op met de klantenservice.

that is in dutch

Brian

OK, got it. It shows 25 being added once.

You

nope twice

Brian

If it charges you a 2nd time that should go back to your card automatically.

You

nope

i used a card

and ideal

so 2 different systems

moment one was processed by epoch

and the other, just amoment

oh please i am exhausted

have pity on me and wait 10 or 15 minutes

Brian

Thank you for waiting. I'll be with you in just a moment.

You

yes epoch.com LLC via paypal

and ECHst.NET

so ideal is ECHst.NET

Brian

Yeah it looks like those are both 3rd parties so it doesnt let us do refunds.

It looks like you made 2 accounts.

You

yes

perfect

ok problem solved

but!!!!!

now i am going to tip 1 gold and see it it works ok?

Brian

ok.

You

oh my god the whole site disappeared and i need to start all over

ok i amgoing to kill myself thank you

Brian

“There are no account issues. Please clear your browser’s cache and cookies and restart your device. For the best experience, you’ll want to make sure you’re using the most recent version of Chrome

Thank you for chatting. If there is nothing further, you may now disconnect.

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